Shipping policy

Shipping Policy

Thank you for shopping with us!

We’re a small team making high-quality paint to order, meaning every tin is freshly mixed. Because of this, please allow up to 7 business days for us to get your order ready before it ships.

Why the wait?

We know a week can feel like a long time, but we’re a small business and take a lot of care in what we do. From mixing your paint to carefully packing it up, we want to make sure everything arrives in perfect condition.

Shipping Times

Once your order has been dispatched, delivery times will depend on where you are:

• UK Mainland: Usually 1–3 business days after dispatch

• International: Typically 5–10 business days depending on location

We’ll send you a tracking link as soon as your paint is on its way.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. 

Something wrong?

If your order hasn’t arrived or something’s gone wrong, please send us a message at paint@rachelchudleycolour.com and we’ll do our best to sort it quickly.